隐私政策

1. Introduction

Welcome to AIWebBase (aiwebbase.com). We are committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read it carefully. If you disagree with any part of this policy, please discontinue use of our services.

2. Information We Collect

We may collect the following categories of information:

• Account Information: When you register, we collect your name, email address, and password.
• Usage Data: We automatically collect information about how you interact with our service, including pages visited, features used, and time spent.
• Website Content: The website content you create and manage through AIWebBase, including text, images, and design settings.
• Public Support Chat: When you use the public support assistant, we process the messages you send, the assistant response, language, current page and an IP-derived security identifier to answer your question, prevent abuse and improve support. If you submit a project inquiry, we also retain the contact information and chat context you explicitly provide.
• Payment Information: For paid plans, we collect payment details through our PCI-compliant payment processor. We do not store complete credit card numbers.
• Device Information: Browser type, operating system, IP address, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Personalize your AI-generated content experience
• Process transactions and send related notifications
• Send product updates, security alerts, and support messages
• Monitor and analyze usage trends to improve features
• Detect, prevent, and address fraud and security issues

4. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We share data with trusted third-party providers who help us operate our service (e.g., cloud storage, payment processing), bound by confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect rights and safety.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of business assets.

5. Data Security

We use industry-standard security measures to protect your information, including TLS/SSL encryption for data in transit and AES-256 encryption for data at rest. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, analyze traffic, and support marketing efforts. You can control cookie settings through your browser. Disabling cookies may affect some features of our service.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Request a portable copy of your data
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@aiwebbase.com.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Anonymous public support chat records are retained for up to 30 days. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required by law to retain it longer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of our services after the effective date of changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@aiwebbase.com